These Terms and Conditions govern the use of the online shop Pokemonki operating at pokemonki.pl (the “Shop”), including placing orders, payments, delivery, returns and complaints.
These Terms and Conditions apply from: 2026-08-10.
The seller and service provider operating the Shop is Paweł Pawelec, trading under the business name Paweł Pawelec Projects, registered in Poland’s Central Registration and Information on Business (CEIDG), tax identification number (NIP): 8262233169, business registration number (REGON): 545286030.
Email is the main contact method for orders, returns and complaints.
To use the Shop, you need a device with Internet access and an up-to-date web browser. An active email address is also required to place an order.
The Shop offers collectable products, including cards and sealed products. Product information (description, price, availability and estimated dispatch time) is shown on the product page.
Stock levels and availability may change. If we cannot fulfil an order in full or in part, we will contact you and propose a solution, such as partial fulfilment or cancellation and a refund for unavailable items.
Placing an order constitutes an offer to purchase. The sales contract is concluded when we accept the order for fulfilment, which we confirm by email (order acceptance confirmation).
Incorrect or incomplete details (such as a delivery address) may delay or prevent order fulfilment. Where justified, we may pause fulfilment until the details are verified.
The Shop may allow purchases as a guest or with an account. An account provides access to order history and makes future purchases easier.
Prices in the Shop are shown in your selected currency: PLN or EUR. You can change the currency in the menu at the top of the page. Delivery costs are added according to the selected method and displayed before you place your order.
Payments are processed in a secure environment (SSL encryption). Payment transactions are handled by an external payment provider, which acts as a separate data controller for transaction data.
If payment is not completed, the order may be put on hold or cancelled automatically after the period specified in the Shop’s settings. If you have any questions, email us: kontakt@pokemonki.pl.
Delivery is available using the methods offered in the cart. Details of delivery times and costs are published on the Shop’s information page. Arrival times depend on the selected carrier and its operating conditions.
Total order fulfilment time includes preparation for dispatch and delivery. If the product is in stock, fulfilment including delivery usually takes 2–5 business days.
At the time of purchase, the buyer authorises the seller to enter into a one-off contract with a shipping provider (courier or postal service) to dispatch the parcel in the buyer’s name and on their behalf.
Consumers have the right to withdraw from the sales contract within 14 days of receiving the parcel, without giving a reason, subject to exceptions provided by law.
Detailed return instructions (address, parcel locker and required documents) are published under “Returns and complaints”.
If a product is faulty, damaged or does not match your order, you can submit a complaint. Please send it to kontakt@pokemonki.pl.
If a complaint is accepted, we may offer a replacement, refund or another solution appropriate to the circumstances and compliant with the law.
Information on personal data processing is available in the Shop’s Privacy Policy.
These Terms and Conditions may be updated if Shop features, payment or delivery methods, or the law change. Changes apply to orders placed after the new version is published, unless the law provides otherwise.
If you have questions, email us: kontakt@pokemonki.pl.